Refund policy

Returns/Refunds

Due to the nature of our products, all sales are final. 

You can always contact us for any return question at sweetscentsationsbyam@outlook.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns.

Exchanges

Contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.